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Customer Service


Shipping Policy

JudiCakes Shipping Policy

Every cake at www.JudiCakes.co is handled with extreme care and great pride.  All cakes will be double-boxed and shipped via FedEx.  Shipping and handling charges are generated in the checkout process according to FedEx standard rates as applicable to weight and destination.

IF YOU ARE SHIPPING TO A RESIDENCE VIA FEDEX GROUND YOU MUST SELECT “HOME DELIVERY”

NOTE:  Atlanta area residents may also choose to pick up orders free of charge at Sweet N Sinful Bakery, 4B Pine Street, Avondale Estates, Georgia 30002.  Please call 404-298-9100 to confirm pickup times on Tuesday through Friday, 10 AM – 6 PM, or on Saturday from 9 AM – 3 PM.   Orders are usually ready for pickup within 24-48 hours.

Local Delivery to the Atlanta Area

JudiCakes is pleased to offer free delivery on orders exceeding $60 to most Atlanta locations inside the I-285 perimeter.   A $20 fee will be applied to orders less than $60 to addresses inside I-285.

Delivery fees to addresses outside of the I-285 perimeter start at $25.

 Please call Judy at 404-851-1393 to confirm your delivery information.

General Shipping Information

 All orders are sent via FedEx, with an excellent online tracking service.

We ship Monday through Wednesday.

-          Expedited (Overnight or 2-day) Orders placed on Monday or Tuesday will be sent on the following business day for delivery by Friday.*

-          Expedited (Overnight or 2-day) Orders placed on Wednesday through Sunday will be sent on the following Monday for delivery by Wednesday.*

-          If your order is arriving via FedEx Ground Shipping, please refer to the FedEx map below to determine the Ground transit time to your state.

*Expedited shipping charges are based on total weight and destination zip code.

We ship within the United States only.

We cannot ship to P.O. Boxes, APO or FPO addresses.  Shipping addresses with a P.O. Box will cause a delay until we can obtain a correct shipping address.

We will instruct FedEx to deliver your package without an authorized signature.

We highly recommend that someone is available to accept your JudiCakes shipment, especially if the shipping address is to an apartment, business, school, or hotel.   Please notify your gift recipient to be prepared to receive their impending delivery.

Please inspect your package on arrival.  If a package has been damaged in shipping and it is apparent when the package arrives at your door, please REFUSE the delivery.  If you already accepted a package and then discover that it has been damaged, please call us immediately.  Be sure to save all paperwork and packing material with the damaged goods.  The carrier may wish to inspect it before processing your claim.